We designed a scalable multi-channel e-commerce ordering platform for Pizza Lazza and Saloon Burger to handle high real-time order traffic with consistent customer experience.
The operation needed a unified backbone to manage web, mobile and in-store ordering channels, while keeping delivery and pickup flows stable during peak hours.
We implemented end-to-end web and mobile ordering flows for both "Delivery" and "Pickup", with campaign orchestration, coupon rules, and checkout/payment processes managed in one ecosystem.
Loyalty and digital engagement modules increased repeat ordering and customer retention while improving operational visibility and order completion rates.
Brand references: pizzalazza.com.tr and saloonburger.com.tr
